Privacy & Cookie Policy

Article 1 – General

This Privacy Policy governs the processing of your personal data by the data controller: Ping.ping, with registered office at Bedrijfsstraat 2, 3500 Hasselt (hereinafter: "Ping.ping"). Please read this Privacy Policy carefully, as it contains essential information about how your personal data is processed and which local storage is used. By providing your personal data on the website, you declare that you have read and expressly agree to this Privacy Policy, as well as to the processing itself.

1. Ping.ping complies with the anti-spam provisions of Book XII of the Belgian Code of Economic Law concerning the "right of the electronic economy".
2. Ping.ping also brings itself into compliance with European Regulation 2016/679 of 27 April 2016 on the protection of personal data (GDPR).
3. The data controller for your personal data is Ping.ping.

Article 2 – Personal Data

Personal data you provide to us:

• Category 1 – without registration: your IP address;
• Category 2 – filling in forms without registration: all fields in the form, as well as your IP address;
• Category 3 – upon registration: all fields in the form, as well as your IP address and password.

Ping.ping may collect your personal data in different ways:

• during your registration and use of the website;
• when you submit a contact form.

Article 3 – Purposes of Processing

General purposes:

Ping.ping will use your personal data exclusively for the following purposes:

• Category 1 – to maintain and improve this website and to include personal data in anonymous statistics, from which the identity of specific individuals or companies cannot be determined, on the basis of Ping.ping's legitimate interest in continuously improving its website and services;
• Category 2 – to manage your account on this website for use of our Ping.ping services, on the basis of the performance of an agreement requested by you, and, if indicated by you, also to send you direct marketing with your explicit, prior consent;
• Category 3 – to send you direct marketing, newsletters, promotions and special offers, on the basis of your explicit, prior consent.

You are not obliged to disclose your personal data, but you understand that the provision of certain services becomes impossible if you refuse the processing.

Direct marketing:

Your personal data will also be used for direct marketing purposes, provided you have given additional explicit consent (opt-in). This consent can be withdrawn at any time, without justification and free of charge, for example by clicking the unsubscribe link at the bottom of every promotional email.

Transfer to third parties:

Ping.ping will not sell, rent, distribute or otherwise make your personal data commercially available to third parties, except as described above or unless with your prior consent.

Article 4 – Duration of Processing

Personal data is retained and processed by us for a period necessary in relation to the purposes of the processing and in relation to the contractual relationship between Ping.ping and you.

Article 5 – Your Rights

Right of access and inspection: You have the right to access your personal data free of charge at any time, as well as information about how we use it.

Right of rectification, erasure and restriction: You are free to share your personal data with Ping.ping or not. You also have the right to request correction, completion or deletion of your personal data. You may also request a restriction on the processing of your personal data.

Right of objection: You have the right to object to the processing of your personal data for serious and legitimate reasons. You also have the right to object at any time to the use of your personal data for direct marketing purposes.

Right to data portability: You have the right to receive your personal data processed by us in a structured, commonly used and machine-readable format, and/or to transfer it to other controllers.

Right of withdrawal of consent: Where processing is based on your prior consent, you have the right to withdraw that consent at any time.

Exercise of your rights: You can exercise your rights by contacting us at info@alfa-zet.be or by post to Ping.ping, Bedrijfsstraat 2, 3500 Hasselt.

Right to lodge a complaint: You have the right to lodge a complaint with the Belgian Data Protection Authority: Autorité de protection des données, Rue de la Presse 35, 1000 Brussels, Tel +32 (0)2 274 48 00, e-mail: contact@apd-gba.be.

Article 6 – Security and Confidentiality

We have developed technical and organisational security measures adapted to prevent the destruction, loss, falsification, alteration, unauthorised access or accidental notification to third parties of personal data collected, as well as any other unauthorised processing of such data.

In no event can Ping.ping be held liable for any direct or indirect damage resulting from incorrect or unlawful use of personal data by a third party.

You must at all times comply with the security instructions, including by preventing any unauthorised access to your login credentials. You are solely responsible for all use made from the website using your computer, IP address and your identification data, as well as for their confidentiality.

Article 7 – Access by Third Parties

In order to process your personal data, we grant access to your personal data to our employees and authorised service providers. We guarantee an equivalent level of protection by making contractual obligations enforceable against these employees and service providers, equivalent to those in this Privacy Policy.

Article 8 – Local Storage

This website does not use server-set cookies. Instead, it uses browser localStorage to store a small number of functional preferences on your device. These items never leave your browser and are not transmitted to any server.

The following localStorage items are used:

You can remove these items at any time by clearing your browser's site data or local storage. Doing so will reset your consent status and theme preference. No third-party tracking or analytics storage is used on this website.